Shipping policy
Shipping Policy
Order Processing:
Our business days are Monday through Friday. All orders are processed within 3 to 5 business days after the order is placed. Please note that orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Times:
Shipping rates are calculated at checkout based on your location and the shipping method chosen. Estimated delivery times will be displayed at checkout depending on your selected shipping option.
International Shipping:
We offer international shipping to selected countries. Please be aware that shipping times may vary depending on the destination and customs clearance processes.
Shipping Delays:
While we strive to process and ship your orders as quickly as possible, please note that shipping times may be impacted by delays beyond our control, such as customs processing, carrier delays, or weather conditions.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use the tracking number provided to check the status of your shipment.
Lost or Damaged Packages:
In the unlikely event that your package is lost or damaged in transit, please contact us immediately so we can assist you in resolving the issue.
Contact Us:
For any questions regarding shipping, feel free to contact our customer service team at Sales@mlpd.co.uk